The Reputation
Made for brands with several locations (healthcare, automotive, retail) that want reviews, listings and customer-feedback analytics in one place, with set-up done by the vendor.
Reputation management platform for multi-location brands with review collection and AI responding, listings, an AI Reputation Manager and Reputation IQ, which answers questions from your customer feedback. See the plans and prices below.
Created by reputation.com
Based on public information — not tested
Last checked: · sources linked below
- No free plan
- Prices published
- Checked 17 Oct 2026
- Independent, not affiliated
How it works for your business
Made for: multi-location brands, healthcare systems, auto dealer groups, restaurant and hospitality chains
- Reviews spread across many locations and sites Reviews, listings and social managed in one platform One view of every location's reputation
- Not enough new reviews Review Booster collects more reviews Higher star ratings over time
- Customer complaints don't reach the right team Actions routes issues to teams and tracks follow-through Problems fixed before they cost customers
What it does for you
Key things Reputation is built to do
Review collection, requesting and AI responding
Business listings and local SEO
AI Reputation Manager and Rep Score insights
Reputation IQ
Ask questions and get AI answers from customer signals.
Customer surveys
Competitive Insights and Actions & Ticketing add-ons
Who it's for
Is Reputation right for you?
Best for
Brands with several locations (healthcare, automotive, retail) that want reviews, listings and customer-feedback analytics in one place, with set-up done by the vendor.
Industries
Also filed under: Customer Support · Marketing Content · Reviews and Reputation
Pricing
Reputation pricing
Pricing as summarised from the vendor's own pages.
Prices change. Confirm on the vendor's own pricing page before you buy.
Buy / try ReputationGet started
How to get started with Reputation
- Talk to sales
Pick a plan on the pricing page and submit the form to schedule a call.
- Kickoff and scope
Reputation's Professional Services team confirms your goals, people and timeline.
- Implementation
They configure the platform, integrations, locations, users and workflows for launch.
- Training and handoff
Your team is trained, then handed to ongoing customer success.
What you need
- A sales call and contract
- Your location list and listings/review-site logins
Steps summarised from Reputation's own documentation, checked .
Easy-Start Score
How easy is it to get started?
Two points per check, from public information only. Unknown never counts as a fail. How we score
Worth knowing before you start
Every plan is bought through a sales call, even though prices are shown. Prices are per location, per month. Built for multi-location brands; small single-location fit is less clear.
Compare before you choose
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See details →Questions
Quick answers about Reputation
At a glance: Reputation: Reputation management platform for multi-location brands with review collection and AI responding, listings, an AI Reputation Manager and Reputation IQ, which answers questions from your customer feedback. Best for brands with several locations (healthcare, automotive, retail) that want reviews, listings and customer-feedback analytics in one place, with set-up done by the vendor. It has no free plan.
Does Reputation have a free plan?
No. Pricing as listed by the vendor: Rep Core $80/location/mo; Rep Core + Pulse $115/location/mo; Rep Core + Surveys $150/location/mo; Enterprise (125+ locations) custom pricing. All plans: talk to sales.
How much does Reputation cost?
Rep Core $80/location/mo; Rep Core + Pulse $115/location/mo; Rep Core + Surveys $150/location/mo; Enterprise (125+ locations) custom pricing. All plans: talk to sales. Prices change, so confirm on Reputation's own pricing page before you buy.
Who is Reputation best for?
Brands with several locations (healthcare, automotive, retail) that want reviews, listings and customer-feedback analytics in one place, with set-up done by the vendor.
What can Reputation do?
Review collection, requesting and AI responding. Business listings and local SEO. AI Reputation Manager and Rep Score insights. Reputation IQ: ask questions and get AI answers from customer signals. Customer surveys. Competitive Insights and Actions & Ticketing add-ons. Professional, Expert and Managed services to set it up or run it for you.
What should I know before starting with Reputation?
Every plan is bought through a sales call, even though prices are shown. Prices are per location, per month. Built for multi-location brands; small single-location fit is less clear.
What are the alternatives to Reputation?
Similar tools in our directory include Cevanos, ClawEase, ElevenLabs Agents and Resolvly, ranked by how easy they are to start with.
How do I get started with Reputation?
1. Talk to sales. Pick a plan on the pricing page and submit the form to schedule a call. 2. Kickoff and scope. Reputation's Professional Services team confirms your goals, people and timeline. 3. Implementation. They configure the platform, integrations, locations, users and workflows for launch. 4. Training and handoff. Your team is trained, then handed to ongoing customer success.
Have you tested Reputation?
No. This page is based on public information, and we link our sources. We are independent and not affiliated with Reputation.
Ready to try Reputation?
Check the plans and see if it fits. Prefer to compare first? We've lined up the alternatives.
Sources
Last checked . See our methodology.
Reputation is made by reputation.com, an independent company. We are not affiliated with reputation.com. Features, prices and availability are set by reputation.com and can change; we check them on 17 Oct 2026. We are not responsible for how the third-party tool works. Our responsibility covers our own setup service and Care Plan as described in our terms.
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