The Reviews and Reputation
The AI Agents Directory lists 12 Reviews and Reputation AI tools, and 3 have a free plan. Reviews and reputation tools ask happy customers for reviews, collect them on Google and other sites, and help you reply. Each listing links to its vendor sources and shows the date it was last checked.
They suit local businesses that win work from their star rating. Check how requests are sent and which review sites are covered.
What to look for
- Review sites it can request and collect from
- How requests are sent (text, email, link or QR code)
- Reply and alert features for new reviews
- Rules about asking only real customers
12 tools listed
Listed alphabetically. Sponsored placements are labelled and never change order.
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AI agents for small service businesses: a Front Desk agent that answers website chat and texts and books appointments, a Follow-Up agent that re-contacts lapsed leads and no-shows, and a Review Manager that asks customers for Google reviews. Phone calls are listed as coming soon.
- Free plan
- Prices published
- Paid plan under $50 a month
- Sign up without a sales call
- Checked in the last 30 days
- 2/10
Reputation and customer-experience platform whose AI 'coworkers' run review generation, listings, AI-search visibility, front desk, appointments and surveys, built mainly for multi-location brands.
- Free plan
- Prices published
- Paid plan under $50 a month (unknown)
- Sign up without a sales call
- Checked in the last 30 days
- 8/10
AI workforce for local service businesses: an AI receptionist for web chat, texts and (on Premium) phone calls, AI review replies and requests, and AI-written marketing and social posts.
- Free plan
- Prices published
- Paid plan under $50 a month
- Sign up without a sales call
- Checked in the last 30 days
- 2/10
Patient and customer communication platform for healthcare practices and small businesses, with an AI agent that books, confirms and schedules appointments, plus business texting, reminders, reviews and missed-call text back.
- Free plan
- Prices published (unknown)
- Paid plan under $50 a month (unknown)
- Sign up without a sales call (unknown)
- Checked in the last 30 days
- 8/10
Review and customer-feedback platform for local businesses that sends review requests by email and text, monitors 100+ review sites and drafts AI replies to reviews.
- Free plan
- Prices published
- Paid plan under $50 a month
- Sign up without a sales call
- Checked in the last 30 days
- 4/10
Three AI agents for local businesses: one answers calls, texts, chat and social messages 24/7 and books jobs, one manages your reviews, and one tracks the revenue they bring in.
- Free plan
- Prices published
- Paid plan under $50 a month
- Sign up without a sales call
- Checked in the last 30 days
- 6/10
Review and reputation marketing software for service businesses: automatically texts and emails customers for reviews after each job, shows reviews on your website, and (on Pro) replies to reviews with AI.
- Free plan
- Prices published
- Paid plan under $50 a month
- Sign up without a sales call
- Checked in the last 30 days
- 2/10
Lead management platform whose AI Employee answers leads, books appointments and re-engages past customers by text and voice.
- Free plan
- Prices published
- Paid plan under $50 a month (unknown)
- Sign up without a sales call
- Checked in the last 30 days
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Reputation management platform for multi-location brands with review collection and AI responding, listings, an AI Reputation Manager and Reputation IQ, which answers questions from your customer feedback.
- Free plan
- Prices published
- Paid plan under $50 a month
- Sign up without a sales call
- Checked in the last 30 days
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AI front-office platform for home service businesses that answers calls 24/7, books jobs, sends invoices, asks for reviews and runs follow-up and marketing.
- Free plan
- Prices published
- Paid plan under $50 a month
- Sign up without a sales call
- Checked in the last 30 days
- 6/10
AI customer-retention assistant for local service businesses: sends personalised post-visit follow-ups, asks happy customers for reviews, and wins back customers who stopped coming, by email and SMS.
- Free plan
- Prices published
- Paid plan under $50 a month
- Sign up without a sales call
- Checked in the last 30 days
- 6/10
A small-business AI platform with seven specialist agents: phone receptionist that books appointments, website chat, review replies, social posts, lead follow-up, appointment reminders and email support.
- Free plan
- Prices published
- Paid plan under $50 a month
- Sign up without a sales call
- Checked in the last 30 days
Compare Reviews and Reputation tools
| Tool | Best for | Free plan | Easy-Start | Pricing summary |
|---|---|---|---|---|
| AgentErgon | Small service businesses that want a low-cost website chat and text agent to answer questions, book appointments, chase lost leads and collect Google reviews, without needing phone answering yet. | No | 8/10 | Monthly plans (vendor pricing page, 2026-11-14): Starter $49/mo (~250 conversations, 1 agent, chat or SMS, $0.08 per extra conversation); Growth $149/mo (~1,000 conversations, up to 3 agents, all channels, $0.06 per extra); Scale $349/mo (~3,000 conversations, unlimited agents, all channels + white-label, $0.04 per extra). No free plan; test in preview mode after signing up for Starter. No contracts, cancel anytime, no cancellation fees. |
| Birdeye | Multi-location businesses (healthcare, dental, property management, home services, retail) that want one platform with AI agents for reviews, listings, messaging and front-desk work. | No | 2/10 | Not published; contact sales (pricing form by number of locations). |
| Broadly | Local service businesses such as HVAC, plumbing, roofing, auto repair, dental and legal offices that want reviews, chat, texts and calls handled by one done-for-you AI package. | Yes | 8/10 | Free $0/month (no agreement, no setup fee). AI Voice $199/month + $99 setup; AI Front Desk $299/month + $250 setup; 24/7 AI Workforce $699/month + $500 setup. Paid packages are a 12-month agreement billed monthly; prepay the year and pay for 10 months (AI Voice $1,990, AI Front Desk $2,990, AI Workforce $6,990). Multi-location: priced per location, quote via Vendasta. |
| Emitrr | Healthcare practices (dental, physical therapy, chiropractic, veterinary and others) that want an AI to handle appointment requests plus texting, reminders and reviews in one place. | No | 2/10 | unknown — see vendor site (no published prices; free 20-minute demo, no credit card) |
| GatherUp | Local businesses (one or many locations) and marketing agencies that want more Google reviews from customers automatically, with AI help writing replies. | No | 8/10 | Small Business (1 location) $99/month; Multi-location $60/month per location (book a demo); agency white-label by quote. 20% off on annual billing. Listings Hub add-on $40/month per location. Free 14-day trial, no credit card. |
| GetDandy | Local service businesses (home services, auto repair, dental/medical, law, beauty and spa, vets) that miss calls and leads and want one done-for-you system for answering, booking, follow-up and reviews. | No | 4/10 | Homepage: Attract plan $199/month + a small % of "GetDandy Dollars" (revenue the agents help bring in). Plans: Attract (reviews, listings, visibility), Convert (calls, messages, booking, follow-up), Dominate (both; vendor says it saves $99/month vs buying separately). Partner Plan: low monthly base + revenue share, typically 6-10% per the vendor FAQ. Other prices unknown — see vendor site (book a demo). No long-term contracts stated; 90-day ROI guarantee per vendor. |
| NiceJob | Home-service and other local service businesses (cleaners, plumbers, HVAC, auto, salons) that want more Google reviews without asking every customer by hand, especially if they already use Jobber, Housecall Pro, ServiceTitan or QuickBooks. | No | 6/10 | Starter $95/month, Pro $135/month (USD, monthly, no contract, cancel anytime). 14-day free trial. Add-ons: Sites $99/month + $199 setup; AI Leads $99/month (early access). |
| Podium | Local businesses such as home services, auto dealers and med spas that need fast lead response and booking. | No | 2/10 | Contact sales; no prices published ("talk to our sales team for details"); AI Employee is an add-on to any plan |
| Reputation | Brands with several locations (healthcare, automotive, retail) that want reviews, listings and customer-feedback analytics in one place, with set-up done by the vendor. | No | 4/10 | Rep Core $80/location/mo; Rep Core + Pulse $115/location/mo; Rep Core + Surveys $150/location/mo; Enterprise (125+ locations) custom pricing. All plans: talk to sales. |
| ServiceAgent | HVAC, plumbing, electrical, cleaning, solar, roofing and garage-door companies that want one platform for call answering, booking, invoicing and reviews, once ServiceAgent opens new accounts. | Yes | 8/10 | Launch $0/month (1 user, manual workflows, payment fee 1.1% + 70¢). Core $49/month or $39/month yearly (2 users, 2,000 credits, ad fee 10%, payment fee 0.8% + 50¢). Growth $119/month or $95/month yearly (unlimited users, 6,000 credits, ad fee 7%, extra locations +$119/month). Franchise $349/month or $279/month yearly (3 locations, 20,000 credits, API, ad fee 5%, extra locations +$99/month). |
| Trellis | Salons, gyms, studios, dental offices and other local businesses with repeat customers that want follow-ups, review requests and win-back messages to run on their own. | No | 6/10 | Starter $59/mo (1 location, 500 contacts, 100 SMS/mo). Pro $129/mo (3 locations, 2,000 contacts, 500 SMS/mo, re-engagement, weekly reports, team roles). Scale $199/mo (10+ locations, 10,000+ contacts, 2,000 SMS/mo, dedicated support, custom integrations). Yearly billing = 2 months free. 14-day free trial, no card; 30-day money-back guarantee after subscribing. |
| Voxenly | Small businesses (trades, salons, restaurants) that want one subscription covering call answering, website chat, Google/Yelp review replies and social posting — once Voxenly opens new accounts. | Yes | 6/10 | Starter $0/month (50 free credits, then buy credits; 1 credit = $0.10). Professional $99/month (300 credits + unlimited posts, replies and reminders). Business $199/month (750 credits, priority support). Agency $399/month (2,000 credits, white-label, API). Yearly billing saves 20%. Voice calls 3 credits/min, chat 1 credit/message. Prices from the vendor pricing page; the homepage FAQ shows different, older prices. |
Prices change. Confirm on each vendor's own pricing page. Last checked: . Not affiliated with the companies listed.
Frequently asked questions
How many Reviews and Reputation AI tools are listed?
12 tools are listed in the Reviews and Reputation category: AgentErgon, Birdeye, Broadly, Emitrr, GatherUp, GetDandy, NiceJob, Podium and 4 more.
Which Reviews and Reputation AI tools have a free plan?
3 of the 12 listed tools have a free plan: Broadly, ServiceAgent and Voxenly. Check each vendor's pricing page for current limits.
What should I look for in a Reviews and Reputation tool?
Review sites it can request and collect from; How requests are sent (text, email, link or QR code); Reply and alert features for new reviews; Rules about asking only real customers.
Were these Reviews and Reputation AI tools tested by you?
None of the 12 listed tools are marked "Tested by us". Each is "Based on public information — not tested" and links to the sources it was checked against.
