The Cevanos
Made for online stores, SaaS companies, hotels and service businesses that want an AI agent to answer customers and handle routine requests (orders, refunds, bookings) while staying inside clear spending and approval limits.
A governed AI customer service agent that answers questions from your own content and completes routine requests across web chat, email, WhatsApp and voice, inside limits and approval rules you set. You can start on the free plan.
Created by cevanos.ai
Based on public information — not tested
Last checked: · sources linked below
- Free plan available
- Prices published
- Checked 8 Nov 2026
- Independent, not affiliated
How it works for your business
Made for: online stores (Shopify, WordPress), SaaS and subscription businesses, hotels and hospitality, clinic front desks (scheduling and billing questions only), gyms, studios and schools
- The same customer questions eat hours of staff time every day Answers from your website, help center and documents on chat, email and WhatsApp Routine questions answered at once, staff free for the hard ones
- Afraid an AI will hand out refunds or discounts it shouldn't Plain-language policy rules with per-order and per-day limits and human approval above them Routine requests get done automatically without losing control of the money
- Customers wait for a person to look up an order or change a plan Takes actions in your store, billing and helpdesk systems once you enable them Requests resolved in the same conversation instead of a ticket queue
What it does for you
Key things Cevanos is built to do
Answers customer questions from your website, help center and documents
Works across web chat, email, WhatsApp and voice
Takes actions in connected systems such as helpdesk, CRM, store and billing tools once you enable them
Plain-language policy rules, simulated before release
Per-customer, per-order and per-day limits, human approval queues and rollback
Hands the conversation to your team with the full context
Who it's for
Is Cevanos right for you?
Best for
Online stores, SaaS companies, hotels and service businesses that want an AI agent to answer customers and handle routine requests (orders, refunds, bookings) while staying inside clear spending and approval limits.
Pricing
Start free. Upgrade only if you need to.
Pricing as summarised from the vendor's own pages.
Prices change. Confirm on the vendor's own pricing page before you buy.
Try Cevanos freeGet started
How to get started with Cevanos
- Create a free account
Click 'Start free' on cevanos.ai; the Free plan needs no credit card.
- Add your knowledge sources
Connect your website, help center and documents so the agent can answer from your own content.
- Set up channels and systems
Choose the channels (web chat, email, WhatsApp, voice on Standard+) and connect the systems the agent needs.
- Write policies and test
Turn on governance controls, write your rules in plain language and simulate conversations before anything reaches customers.
- Release
Plan the release, approve it and deploy to Sandbox or Production; any later policy change is simulated and approved again.
- Upgrade when you need actions or voice
Move to Hobby, Standard or Pro (trial or 'Buy now' on the pricing page) for connected actions, voice and more integrations.
What you need
- Your website, help center or documents for the agent to learn from
- A paid plan for actions in other systems; Standard or higher for voice
- Access to the helpdesk, store or CRM accounts you want to connect
Steps summarised from Cevanos's own documentation, checked .
Easy-Start Score
How easy is it to get started?
Two points per check, from public information only. Unknown never counts as a fail. How we score
Worth knowing before you start
The Free plan only answers questions (no voice, no actions in other systems). Voice starts on Standard ($139/month), and CRM/helpdesk integrations and API access need Pro ($449/month). Each plan includes one agent; extra agents cost $20/month each. Health use is limited to admin (scheduling, billing questions). The site names no company address or legal entity; not tested by us.
Compare before you choose
Alternatives to Cevanos
Similar tools, ranked by how easy they are to start with.
ClawEase
An AI receptionist and 'business operator' that answers customers by phone, chat, email and web forms, books appointments, and fills in your existing booking website for you without an API connection.
See details →ElevenLabs Agents
Platform for building and deploying conversational AI agents for phone, web, chat and email.
See details →Resolvly
An AI customer support agent for small businesses that answers customers only from your own FAQs, policies and docs on chat, email, SMS and voice, and hands off to your team when it is not confident.
See details →Tidio
Customer service platform with Lyro, an AI agent that answers chat questions, recommends products and hands off to staff.
See details →AgentErgon
AI agents for small service businesses: a Front Desk agent that answers website chat and texts and books appointments, a Follow-Up agent that re-contacts lapsed leads and no-shows, and a Review Manager that asks customers for Google reviews. Phone calls are listed as coming soon.
See details →Aira
AI receptionist for service businesses: answers calls 24/7, takes intake, qualifies callers, books appointments on your calendar, texts booking links and transfers to your team.
See details →Questions
Quick answers about Cevanos
At a glance: Cevanos: A governed AI customer service agent that answers questions from your own content and completes routine requests across web chat, email, WhatsApp and voice, inside limits and approval rules you set. It has a free plan. Features include: Answers customer questions from your website, help center and documents.
Does Cevanos have a free plan?
Yes. Pricing as listed by the vendor: Free $0 forever (50 resolution credits/month, answers only, no card). Hobby $39/month ($29/month billed yearly), 1,000 credits. Standard $139/month ($104/month yearly), 4,500 credits, voice. Pro $449/month ($337/month yearly), 18,000 credits, CRM/helpdesk integrations, API. Enterprise custom. Add-ons: extra agent $20/month, 5 extra actions $50/month, remove branding $79/month.
How much does Cevanos cost?
Free $0 forever (50 resolution credits/month, answers only, no card). Hobby $39/month ($29/month billed yearly), 1,000 credits. Standard $139/month ($104/month yearly), 4,500 credits, voice. Pro $449/month ($337/month yearly), 18,000 credits, CRM/helpdesk integrations, API. Enterprise custom. Add-ons: extra agent $20/month, 5 extra actions $50/month, remove branding $79/month. Prices change, so confirm on Cevanos's own pricing page before you buy.
Who is Cevanos best for?
Online stores, SaaS companies, hotels and service businesses that want an AI agent to answer customers and handle routine requests (orders, refunds, bookings) while staying inside clear spending and approval limits.
What can Cevanos do?
Answers customer questions from your website, help center and documents. Works across web chat, email, WhatsApp and voice. Takes actions in connected systems such as helpdesk, CRM, store and billing tools once you enable them. Plain-language policy rules, simulated before release. Per-customer, per-order and per-day limits, human approval queues and rollback. Hands the conversation to your team with the full context. Decision records showing which policy and version produced each outcome. Integrations by plan: WordPress, Shopify, Slack, WhatsApp, Messenger, Instagram and Calendly.
What should I know before starting with Cevanos?
The Free plan only answers questions (no voice, no actions in other systems). Voice starts on Standard ($139/month), and CRM/helpdesk integrations and API access need Pro ($449/month). Each plan includes one agent; extra agents cost $20/month each. Health use is limited to admin (scheduling, billing questions). The site names no company address or legal entity; not tested by us.
What are the alternatives to Cevanos?
Similar tools in our directory include ClawEase, ElevenLabs Agents, Resolvly and Tidio, ranked by how easy they are to start with.
How do I get started with Cevanos?
1. Create a free account. Click 'Start free' on cevanos.ai; the Free plan needs no credit card. 2. Add your knowledge sources. Connect your website, help center and documents so the agent can answer from your own content. 3. Set up channels and systems. Choose the channels (web chat, email, WhatsApp, voice on Standard+) and connect the systems the agent needs. 4. Write policies and test. Turn on governance controls, write your rules in plain language and simulate conversations before anything reaches customers. 5. Release. Plan the release, approve it and deploy to Sandbox or Production; any later policy change is simulated and approved again. 6. Upgrade when you need actions or voice. Move to Hobby, Standard or Pro (trial or 'Buy now' on the pricing page) for connected actions, voice and more integrations.
Have you tested Cevanos?
No. This page is based on public information, and we link our sources. We are independent and not affiliated with Cevanos.
Ready to try Cevanos?
Start on the free plan and see if it fits. Prefer to compare first? We've lined up the alternatives.
Sources
Last checked . See our methodology.
Cevanos is made by cevanos.ai, an independent company. We are not affiliated with cevanos.ai. Features, prices and availability are set by cevanos.ai and can change; we check them on 8 Nov 2026. We are not responsible for how the third-party tool works. Our responsibility covers our own setup service and Care Plan as described in our terms.
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