Broadly

Made for local service businesses such as HVAC, plumbing, roofing, auto repair, dental and legal offices that want reviews, chat, texts and calls handled by one done-for-you AI package.

AI workforce for local service businesses: an AI receptionist for web chat, texts and (on Premium) phone calls, AI review replies and requests, and AI-written marketing and social posts. You can start on the free plan.

Created by broadly.com

Based on public information — not tested

Easy-Start Score
✓ Free plan✓ Prices published✓ Sign up without a sales call✓ Checked in the last 30 days

Last checked: · sources linked below

Broadly at a glance: Easy-Start Score 8/10 and what it is best for
  • Free plan available
  • Prices published
  • Checked 8 Nov 2026
  • Independent, not affiliated

How it works for your business

Made for: HVAC companies, plumbers, electricians, roofers, landscapers, auto repair shops, dental practices

  • Calls go unanswered while you are busy, on a job or closed AI receptionist answers incoming calls Fewer missed jobs
  • Website visitors leave without contacting you Web chat answers questions and captures contact info More leads from your website
  • Too few Google reviews Automatic review-request texts and emails More reviews and more calls from Google

What it does for you

Key things Broadly is built to do

AI Receptionist answers web chat, Facebook, Instagram and WhatsApp messages and captures contact details

Phone AI receptionist that books appointments

AI Reputation Specialist drafts and sends review replies and requests reviews

Missed-call text-back, SMS and unified inbox

Email and text campaigns with an AI writer

Local search rank tracking and listings sync to directories

Who it's for

Is Broadly right for you?

Best for

Local service businesses such as HVAC, plumbing, roofing, auto repair, dental and legal offices that want reviews, chat, texts and calls handled by one done-for-you AI package.

Pricing

Start free. Upgrade only if you need to.

Pricing as summarised from the vendor's own pages.

FREE PLANPricing summaryFree $0/month (no agreement, no setup fee). AI Voice $199/month + $99 setup; AI Front Desk $299/month + $250 setup; 24/7 AI Workforce $699/month + $500 setup. Paid packages are a 12-month agreement billed monthly; prepay the year and pay for 10 months (AI Voice $1,990, AI Front Desk $2,990, AI Workforce $6,990). Multi-location: priced per location, quote via Vendasta.

Prices change. Confirm on the vendor's own pricing page before you buy.

Try Broadly free

Get started

How to get started with Broadly

Setup time: AI Receptionist live within 48 hours of signup; under 30 minutes of the owner's time (vendor)

  1. Choose a plan

    Pick a package (AI Voice, AI Front Desk or 24/7 AI Workforce), or start on the Free plan or with a demo.

  2. Share your business details

    Give Broadly your services, hours, photos and how you want calls handled.

  3. Onboarding with a specialist

    A dedicated onboarding specialist sets it up with you in one-on-one walkthroughs (vendor says most owners spend under 30 minutes).

  4. Go live

    The AI Receptionist goes live within 48 hours of signup; a custom website is ready to review within 7 days.

What you need

  • Basic business information: services, hours, photos, call-handling preferences
  • No technical skills needed (vendor)

Steps summarised from Broadly's own documentation, checked .

Easy-Start Score

How easy is it to get started?

Two points per check, from public information only. Unknown never counts as a fail. How we score

Free planPassed
Prices publishedPassed
Paid plan under $50 a monthNot met
Sign up without a sales callPassed
Checked in the last 30 daysPassed

Worth knowing before you start

Paid packages ($199–$699/month) need a 12-month agreement plus a one-time setup fee ($99–$500); the AI phone and front-desk agents are in the paid packages. Not tested by us.

Questions

Quick answers about Broadly

At a glance: Broadly: AI workforce for local service businesses: an AI receptionist for web chat, texts and (on Premium) phone calls, AI review replies and requests, and AI-written marketing and social posts. It has a free plan. Features include: AI Receptionist answers web chat, Facebook, Instagram and WhatsApp messages and captures contact details.

Does Broadly have a free plan?

Yes. Pricing as listed by the vendor: Free $0/month (no agreement, no setup fee). AI Voice $199/month + $99 setup; AI Front Desk $299/month + $250 setup; 24/7 AI Workforce $699/month + $500 setup. Paid packages are a 12-month agreement billed monthly; prepay the year and pay for 10 months (AI Voice $1,990, AI Front Desk $2,990, AI Workforce $6,990). Multi-location: priced per location, quote via Vendasta.

How much does Broadly cost?

Free $0/month (no agreement, no setup fee). AI Voice $199/month + $99 setup; AI Front Desk $299/month + $250 setup; 24/7 AI Workforce $699/month + $500 setup. Paid packages are a 12-month agreement billed monthly; prepay the year and pay for 10 months (AI Voice $1,990, AI Front Desk $2,990, AI Workforce $6,990). Multi-location: priced per location, quote via Vendasta. Prices change, so confirm on Broadly's own pricing page before you buy.

Who is Broadly best for?

Local service businesses such as HVAC, plumbing, roofing, auto repair, dental and legal offices that want reviews, chat, texts and calls handled by one done-for-you AI package.

What can Broadly do?

AI Receptionist answers web chat, Facebook, Instagram and WhatsApp messages and captures contact details. Phone AI receptionist that books appointments. AI Reputation Specialist drafts and sends review replies and requests reviews. Missed-call text-back, SMS and unified inbox. Email and text campaigns with an AI writer. Local search rank tracking and listings sync to directories. Self-service scheduling from real-time calendar availability.

What should I know before starting with Broadly?

Paid packages ($199–$699/month) need a 12-month agreement plus a one-time setup fee ($99–$500); the AI phone and front-desk agents are in the paid packages. Not tested by us.

What are the alternatives to Broadly?

Similar tools in our directory include Cevanos, ClawEase, ElevenLabs Agents and Resolvly, ranked by how easy they are to start with.

How do I get started with Broadly?

1. Choose a plan. Pick a package (AI Voice, AI Front Desk or 24/7 AI Workforce), or start on the Free plan or with a demo. 2. Share your business details. Give Broadly your services, hours, photos and how you want calls handled. 3. Onboarding with a specialist. A dedicated onboarding specialist sets it up with you in one-on-one walkthroughs (vendor says most owners spend under 30 minutes). 4. Go live. The AI Receptionist goes live within 48 hours of signup; a custom website is ready to review within 7 days.

Have you tested Broadly?

No. This page is based on public information, and we link our sources. We are independent and not affiliated with Broadly.

Ready to try Broadly?

Start on the free plan and see if it fits. Prefer to compare first? We've lined up the alternatives.

Sources

Last checked . See our methodology.

Broadly is made by broadly.com, an independent company. We are not affiliated with broadly.com. Features, prices and availability are set by broadly.com and can change; we check them on 8 Nov 2026. We are not responsible for how the third-party tool works. Our responsibility covers our own setup service and Care Plan as described in our terms.

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Broadly 8/10
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