The Service Fusion
Made for hVAC, plumbing, electrical and other home-service companies that want scheduling, dispatch, invoicing and an AI that answers and books calls in one system.
Field-service management software for home-service businesses with a built-in AI phone answering service (ZyraTalk) that answers calls and chats 24/7, books jobs onto the dispatch board and creates the customer record for you. See the plans and prices below.
Created by servicefusion.com
Based on public information — not tested
Last checked: · sources linked below
- No free plan
- Prices published
- Checked 15 Nov 2026
- Independent, not affiliated
How it works for your business
Made for: HVAC companies, plumbers and electricians, home-service contractors with office staff and field techs, service companies with maintenance memberships
- Calls after hours and on weekends go to voicemail and the customer books someone else The AI answers every call and chat 24/7 and books the job into your schedule More booked jobs from calls you used to miss
- The office re-types every phone lead into the job system The AI creates the customer record and puts the booked job on the dispatch board Less admin and fewer leads lost between the phone and the schedule
- Open estimates, renewals and unpaid invoices nobody has time to chase Outbound AI follow-up on estimates, completed jobs, memberships and invoices More estimates closed and more money collected without extra staff
What it does for you
Key things Service Fusion is built to do
AI phone answering answers inbound calls and chats 24/7, including nights, weekends and holidays
Asks clarifying questions and books appointments into your schedule
Creates customer records automatically and sends leads and booked jobs into Service Fusion, with follow-up tasks assigned
Escalates urgent calls to the right person on your team when a human is needed
Every call logged with a transcript, recording and key details
Outbound follow-up on pending estimates, completed jobs, membership renewals and unpaid invoices
Who it's for
Is Service Fusion right for you?
Best for
HVAC, plumbing, electrical and other home-service companies that want scheduling, dispatch, invoicing and an AI that answers and books calls in one system.
Pricing
Service Fusion pricing
Pricing as summarised from the vendor's own pages.
Prices change. Confirm on the vendor's own pricing page before you buy.
Buy / try Service FusionGet started
How to get started with Service Fusion
- Book a free demo
Request a demo on servicefusion.com; there is no self-serve free trial.
- Pick a package
Choose Starter, Plus or Pro (month-to-month, or annual billing to save 15%) and ask about the AI phone answering service and any add-ons.
- Set up your account
Add your customers, services and team in Service Fusion and connect QuickBooks if you use it.
- Turn on AI phone answering
The AI works inside Service Fusion, so booked jobs and new customers go straight to your schedule and dispatch board.
What you need
- A Service Fusion subscription
- A demo call with the vendor to start
Steps summarised from Service Fusion's own documentation, checked .
Easy-Start Score
How easy is it to get started?
Two points per check, from public information only. Unknown never counts as a fail. How we score
Worth knowing before you start
No free trial; you start with a demo. The vendor does not publish a price for the AI phone answering service or for the ServiceCall.ai phone add-on. Integrated voice & text is Plus and up; open API is Pro only. Not tested by us.
Compare before you choose
Alternatives to Service Fusion
Similar tools, ranked by how easy they are to start with.
Cevanos
A governed AI customer service agent that answers questions from your own content and completes routine requests across web chat, email, WhatsApp and voice, inside limits and approval rules you set.
See details →ClawEase
An AI receptionist and 'business operator' that answers customers by phone, chat, email and web forms, books appointments, and fills in your existing booking website for you without an API connection.
See details →ElevenLabs Agents
Platform for building and deploying conversational AI agents for phone, web, chat and email.
See details →Reception by ElevenAgents
ElevenLabs' ready-made AI receptionist for small businesses: answers calls 24/7, answers questions about your services, hours and location, books appointments into your calendar, and sends call summaries.
See details →Resolvly
An AI customer support agent for small businesses that answers customers only from your own FAQs, policies and docs on chat, email, SMS and voice, and hands off to your team when it is not confident.
See details →800 AI Agents
AI receptionist from business-phone provider 800.com: AI agents answer your calls 24/7, answer common questions, qualify leads, book appointments and send call summaries.
See details →Questions
Quick answers about Service Fusion
At a glance: Service Fusion: Field-service management software for home-service businesses with a built-in AI phone answering service (ZyraTalk) that answers calls and chats 24/7, books jobs onto the dispatch board and creates the customer record for you. It has no free plan.
Does Service Fusion have a free plan?
No. Pricing as listed by the vendor: Starter $259/month ($220/month billed annually), Plus $399/month ($339 annually), Pro $649/month ($552 annually); month-to-month, 15% off on annual. AI phone answering and ServiceCall.ai add-on prices: unknown — see vendor site.
How much does Service Fusion cost?
Starter $259/month ($220/month billed annually), Plus $399/month ($339 annually), Pro $649/month ($552 annually); month-to-month, 15% off on annual. AI phone answering and ServiceCall.ai add-on prices: unknown — see vendor site. Prices change, so confirm on Service Fusion's own pricing page before you buy.
Who is Service Fusion best for?
HVAC, plumbing, electrical and other home-service companies that want scheduling, dispatch, invoicing and an AI that answers and books calls in one system.
What can Service Fusion do?
AI phone answering answers inbound calls and chats 24/7, including nights, weekends and holidays. Asks clarifying questions and books appointments into your schedule. Creates customer records automatically and sends leads and booked jobs into Service Fusion, with follow-up tasks assigned. Escalates urgent calls to the right person on your team when a human is needed. Every call logged with a transcript, recording and key details. Outbound follow-up on pending estimates, completed jobs, membership renewals and unpaid invoices. Field-service core: customer management, estimates and jobs, scheduling and dispatch, invoicing and payments, QuickBooks integration, reporting, technician mobile app. Unlimited users on every plan.
What should I know before starting with Service Fusion?
No free trial; you start with a demo. The vendor does not publish a price for the AI phone answering service or for the ServiceCall.ai phone add-on. Integrated voice & text is Plus and up; open API is Pro only. Not tested by us.
What are the alternatives to Service Fusion?
Similar tools in our directory include Cevanos, ClawEase, ElevenLabs Agents and Reception by ElevenAgents, ranked by how easy they are to start with.
How do I get started with Service Fusion?
1. Book a free demo. Request a demo on servicefusion.com; there is no self-serve free trial. 2. Pick a package. Choose Starter, Plus or Pro (month-to-month, or annual billing to save 15%) and ask about the AI phone answering service and any add-ons. 3. Set up your account. Add your customers, services and team in Service Fusion and connect QuickBooks if you use it. 4. Turn on AI phone answering. The AI works inside Service Fusion, so booked jobs and new customers go straight to your schedule and dispatch board.
Have you tested Service Fusion?
No. This page is based on public information, and we link our sources. We are independent and not affiliated with Service Fusion.
Ready to try Service Fusion?
Check the plans and see if it fits. Prefer to compare first? We've lined up the alternatives.
Sources
- https://www.servicefusion.com/
- https://www.servicefusion.com/ai-call-answering-service
- https://www.servicefusion.com/pricing
- https://www.servicefusion.com/free-service-fusion-demo
- https://www.servicefusion.com/resources
Last checked . See our methodology.
Service Fusion is made by servicefusion.com, an independent company. We are not affiliated with servicefusion.com. Features, prices and availability are set by servicefusion.com and can change; we check them on 15 Nov 2026. We are not responsible for how the third-party tool works. Our responsibility covers our own setup service and Care Plan as described in our terms.
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