The HelloCounsel
Made for plaintiff law firms — personal injury, mass torts, workers' comp and Social Security disability — that drown in status calls, intake and records follow-up.
AI agents for personal injury, disability and mass tort law firms that answer reception calls, qualify intake, chase case documents and medical records, and update clients. Pricing is not published, so you will need to ask the vendor.
Created by hellocounsel.ai
Based on public information — not tested
Last checked: · sources linked below
- No free plan
- Prices not published
- Checked 24 Oct 2026
- Independent, not affiliated
How it works for your business
Made for: personal injury law firms, mass tort firms, workers' compensation firms, Social Security disability firms
- Clients flood the front desk with 'what's happening with my case' calls Receptionist matches the caller to the case file and answers status questions Staff time back for real case work
- New leads call after hours and sign with another firm 24/7 intake that qualifies callers and writes the lead into the CRM More signed cases from the same ad spend
- Chasing police reports, claim numbers and medical records drags cases out Agents call, email and fax until documents and records arrive, logging each attempt Cases move faster
What it does for you
Key things HelloCounsel is built to do
Receptionist
Answers in under two rings, after hours, on holidays and during overflow.
Matches caller ID to the case file, routes calls and answers status questions from the file
Intake
Qualifies callers, hands off to your intake team in set windows and writes leads into the CRM.
Case opening
Collects client documents, gets the police report and calls the carrier for the claim number.
Medical records
Requests and re-requests records by phone, email and fax and logs every attempt.
Client check-ins after appointments with routine updates by text and call
Who it's for
Is HelloCounsel right for you?
Best for
Plaintiff law firms — personal injury, mass torts, workers' comp and Social Security disability — that drown in status calls, intake and records follow-up.
Industries
Also filed under: Voice and Phone · Customer Support · Lead Follow-Up · Workflow Automation
Pricing
HelloCounsel pricing
Pricing as summarised from the vendor's own pages.
Prices change. Confirm on the vendor's own pricing page before you buy.
Buy / try HelloCounselGet started
How to get started with HelloCounsel
Setup time: Under two weeks from the first call for most firms (vendor)
- Book a demo
Schedule a demo on the website or email [email protected].
- Review your setup
Their team reviews your case management system, phone setup and workflows.
- Connect your systems
Agents get access only to what each task needs in your case management system (Litify, Filevine, MyCase, Lawmatics and others).
- Go live
Vendor says most firms go live in under two weeks from the first call.
What you need
- A case management system (Litify, Filevine, MyCase, Lawmatics shown; others on request)
- Your firm phone setup (handled in onboarding)
Steps summarised from HelloCounsel's own documentation, checked .
Easy-Start Score
How easy is it to get started?
Two points per check, from public information only. Unknown never counts as a fail. How we score
Worth knowing before you start
Only for plaintiff-side practices (personal injury, mass torts, workers' comp, disability), not general law offices. Custom pricing and demo-only onboarding; no self-serve signup.
Compare before you choose
Alternatives to HelloCounsel
Similar tools, ranked by how easy they are to start with.
Cevanos
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See details →Questions
Quick answers about HelloCounsel
At a glance: HelloCounsel: AI agents for personal injury, disability and mass tort law firms that answer reception calls, qualify intake, chase case documents and medical records, and update clients. Best for plaintiff law firms — personal injury, mass torts, workers' comp and Social Security disability — that drown in status calls, intake and records follow-up. It has no free plan.
Does HelloCounsel have a free plan?
No. Pricing as listed by the vendor: unknown — custom pricing based on your firm's call and case volume (not per seat); you pay only for completed tasks. See vendor site.
How much does HelloCounsel cost?
unknown — custom pricing based on your firm's call and case volume (not per seat); you pay only for completed tasks. See vendor site. Prices change, so confirm on HelloCounsel's own pricing page before you buy.
Who is HelloCounsel best for?
Plaintiff law firms — personal injury, mass torts, workers' comp and Social Security disability — that drown in status calls, intake and records follow-up.
What can HelloCounsel do?
Receptionist: answers in under two rings, after hours, on holidays and during overflow. Matches caller ID to the case file, routes calls and answers status questions from the file. Intake: qualifies callers, hands off to your intake team in set windows and writes leads into the CRM. Case opening: collects client documents, gets the police report and calls the carrier for the claim number. Medical records: requests and re-requests records by phone, email and fax and logs every attempt. Client check-ins after appointments with routine updates by text and call. Works inside your case management system. One dashboard for every call, task and agent.
What should I know before starting with HelloCounsel?
Only for plaintiff-side practices (personal injury, mass torts, workers' comp, disability), not general law offices. Custom pricing and demo-only onboarding; no self-serve signup.
What are the alternatives to HelloCounsel?
Similar tools in our directory include Cevanos, ClawEase, ElevenLabs Agents and Reception by ElevenAgents, ranked by how easy they are to start with.
How do I get started with HelloCounsel?
1. Book a demo. Schedule a demo on the website or email [email protected]. 2. Review your setup. Their team reviews your case management system, phone setup and workflows. 3. Connect your systems. Agents get access only to what each task needs in your case management system (Litify, Filevine, MyCase, Lawmatics and others). 4. Go live. Vendor says most firms go live in under two weeks from the first call.
Have you tested HelloCounsel?
No. This page is based on public information, and we link our sources. We are independent and not affiliated with HelloCounsel.
Ready to try HelloCounsel?
Check the plans and see if it fits. Prefer to compare first? We've lined up the alternatives.
Sources
Last checked . See our methodology.
HelloCounsel is made by hellocounsel.ai, an independent company. We are not affiliated with hellocounsel.ai. Features, prices and availability are set by hellocounsel.ai and can change; we check them on 24 Oct 2026. We are not responsible for how the third-party tool works. Our responsibility covers our own setup service and Care Plan as described in our terms.
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