The CloudTalk
Made for small and mid-size businesses that want their phone system and an AI receptionist in one place, covering after-hours and overflow calls and handing callers to staff with context.
Business phone system with a built-in AI Receptionist that answers calls 24/7, answers FAQs from your own information, books appointments into Google or Outlook calendars, and routes callers to the right person. See the plans and prices below.
Created by cloudtalk.io
Based on public information — not tested
Last checked: · sources linked below
- No free plan
- Prices published
- Checked 15 Nov 2026
- Independent, not affiliated
How it works for your business
Made for: home-service companies that miss calls while on jobs, offices with a front desk that gets busy or closes after hours, gyms, schools and appointment-based businesses, small sales and support teams that want AI and people on one phone system, businesses with callers who speak different languages
- Calls go to voicemail after hours or when everyone is busy, and those callers try someone else The AI Receptionist answers every call 24/7, including overflow Calls you already get are answered instead of lost
- Booking appointments by phone takes staff time and back-and-forth Checks your Google or Outlook calendar and books the appointment while the caller is on the line Appointments get booked without anyone picking up
- Staff get pulled away for the same routine questions (hours, prices, location) Answers from your uploaded FAQs, pricing and website and routes complex calls to the right person with context Your team only takes the calls that need them
What it does for you
Key things CloudTalk is built to do
24/7 inbound call answering, including after-hours and overflow
Conversational routing instead of a phone menu
Answers questions from your uploaded FAQs, pricing, hours or website
Books appointments via Google or Outlook calendars during the call
Takes messages and collects caller contact details
Understands and answers in 70+ languages and accents
Who it's for
Is CloudTalk right for you?
Best for
Small and mid-size businesses that want their phone system and an AI receptionist in one place, covering after-hours and overflow calls and handing callers to staff with context.
Pricing
CloudTalk pricing
Pricing as summarised from the vendor's own pages.
Prices change. Confirm on the vendor's own pricing page before you buy.
Buy / try CloudTalkGet started
How to get started with CloudTalk
Setup time: Vendor says self-guided setup in under 5 minutes for the AI Receptionist; custom integrations take 1–2 weeks
- Start free
Sign up on CloudTalk's site; the AI Receptionist's first 50 minutes are free with no card and no minimum term.
- Build your AI receptionist
Give it a name, choose the languages and pick a voice that fits your business.
- Define what it handles
Choose what it can do: answer FAQs, book appointments, take messages or route calls.
- Add your business knowledge
Upload your website, FAQs, pricing and service information so it answers accurately.
- Set call rules and go live
Decide when calls go to your team, connect your calendar, test a call and go live on the number your customers already dial.
What you need
- A business phone number (port your existing number or get a new local number from CloudTalk)
- Google or Outlook calendar if you want it to book appointments
- Your FAQs, prices, hours and service info for it to answer from
- A card for the paid plan after the trial
Steps summarised from CloudTalk's own documentation, checked .
Easy-Start Score
How easy is it to get started?
Two points per check, from public information only. Unknown never counts as a fail. How we score
Worth knowing before you start
Prices are published in euros; check the dollar price at checkout. After the 50 free minutes you pay per minute bundle, so busy lines cost more. The AI Specialist tier needs sales and has a 3-month minimum. Appointment scheduling via SMS links is marked 'coming soon'. Custom integrations take 1–2 weeks according to the vendor. CloudTalk bills in advance with no refunds for partial months. Customers billed in the US or Canada pay an extra 11% compliance and administrative fee on the software subscription. Annual phone plans have a 12-month commitment. The vendor's customer results are not independently verified.
Compare before you choose
Alternatives to CloudTalk
Similar tools, ranked by how easy they are to start with.
Cevanos
A governed AI customer service agent that answers questions from your own content and completes routine requests across web chat, email, WhatsApp and voice, inside limits and approval rules you set.
See details →ClawEase
An AI receptionist and 'business operator' that answers customers by phone, chat, email and web forms, books appointments, and fills in your existing booking website for you without an API connection.
See details →ElevenLabs Agents
Platform for building and deploying conversational AI agents for phone, web, chat and email.
See details →Reception by ElevenAgents
ElevenLabs' ready-made AI receptionist for small businesses: answers calls 24/7, answers questions about your services, hours and location, books appointments into your calendar, and sends call summaries.
See details →Resolvly
An AI customer support agent for small businesses that answers customers only from your own FAQs, policies and docs on chat, email, SMS and voice, and hands off to your team when it is not confident.
See details →800 AI Agents
AI receptionist from business-phone provider 800.com: AI agents answer your calls 24/7, answer common questions, qualify leads, book appointments and send call summaries.
See details →Questions
Quick answers about CloudTalk
At a glance: CloudTalk: Business phone system with a built-in AI Receptionist that answers calls 24/7, answers FAQs from your own information, books appointments into Google or Outlook calendars, and routes callers to the right person. It has no free plan. Features include: 24/7 inbound call answering, including after-hours and overflow.
Does CloudTalk have a free plan?
No. Pricing as listed by the vendor: Prices on the vendor page are shown in euros (a USD switch exists; USD amounts not confirmed). AI Receptionist: first 50 minutes free (no card, no minimum term), then minute bundles €99/month for 200 min, €199 for 500, €299 for 1,000, €699 for 2,500, or pay as you go €0.50/min; rolling monthly; no phone-system plan needed. AI Specialist (built with a CloudTalk consultant): from €349/month for 1,000 minutes, 3-month minimum. Phone plans per user: Starter €25/month annual or €34 monthly, Essential €29/€39, Expert €49/€69. Prices exclude tax; US/Canada customers pay an 11% compliance fee.
How much does CloudTalk cost?
Prices on the vendor page are shown in euros (a USD switch exists; USD amounts not confirmed). AI Receptionist: first 50 minutes free (no card, no minimum term), then minute bundles €99/month for 200 min, €199 for 500, €299 for 1,000, €699 for 2,500, or pay as you go €0.50/min; rolling monthly; no phone-system plan needed. AI Specialist (built with a CloudTalk consultant): from €349/month for 1,000 minutes, 3-month minimum. Phone plans per user: Starter €25/month annual or €34 monthly, Essential €29/€39, Expert €49/€69. Prices exclude tax; US/Canada customers pay an 11% compliance fee. Prices change, so confirm on CloudTalk's own pricing page before you buy.
Who is CloudTalk best for?
Small and mid-size businesses that want their phone system and an AI receptionist in one place, covering after-hours and overflow calls and handing callers to staff with context.
What can CloudTalk do?
24/7 inbound call answering, including after-hours and overflow. Conversational routing instead of a phone menu. Answers questions from your uploaded FAQs, pricing, hours or website. Books appointments via Google or Outlook calendars during the call. Takes messages and collects caller contact details. Understands and answers in 70+ languages and accents. Spam and robocall blocking. Hands calls to your team with the context already captured, with no per-transfer charge. Optional AI disclosure at the start of each call. Works on your existing numbers or new local numbers in 160+ countries. Syncs call data to HubSpot, Salesforce, Pipedrive, Zoho and 100+ other apps.
What should I know before starting with CloudTalk?
Prices are published in euros; check the dollar price at checkout. After the 50 free minutes you pay per minute bundle, so busy lines cost more. The AI Specialist tier needs sales and has a 3-month minimum. Appointment scheduling via SMS links is marked 'coming soon'. Custom integrations take 1–2 weeks according to the vendor. CloudTalk bills in advance with no refunds for partial months. Customers billed in the US or Canada pay an extra 11% compliance and administrative fee on the software subscription. Annual phone plans have a 12-month commitment. The vendor's customer results are not independently verified.
What are the alternatives to CloudTalk?
Similar tools in our directory include Cevanos, ClawEase, ElevenLabs Agents and Reception by ElevenAgents, ranked by how easy they are to start with.
How do I get started with CloudTalk?
1. Start free. Sign up on CloudTalk's site; the AI Receptionist's first 50 minutes are free with no card and no minimum term. 2. Build your AI receptionist. Give it a name, choose the languages and pick a voice that fits your business. 3. Define what it handles. Choose what it can do: answer FAQs, book appointments, take messages or route calls. 4. Add your business knowledge. Upload your website, FAQs, pricing and service information so it answers accurately. 5. Set call rules and go live. Decide when calls go to your team, connect your calendar, test a call and go live on the number your customers already dial.
Have you tested CloudTalk?
No. This page is based on public information, and we link our sources. We are independent and not affiliated with CloudTalk.
Ready to try CloudTalk?
Check the plans and see if it fits. Prefer to compare first? We've lined up the alternatives.
Sources
- https://www.cloudtalk.io/
- https://www.cloudtalk.io/ai-receptionist/
- https://www.cloudtalk.io/pricing/
- https://www.cloudtalk.io/pricing.md
- https://www.cloudtalk.io/ai-voice-agent-for-small-business/
- https://www.cloudtalk.io/signup/
Last checked . See our methodology.
CloudTalk is made by cloudtalk.io, an independent company. We are not affiliated with cloudtalk.io. Features, prices and availability are set by cloudtalk.io and can change; we check them on 15 Nov 2026. We are not responsible for how the third-party tool works. Our responsibility covers our own setup service and Care Plan as described in our terms.
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