The Birdeye
Made for multi-location businesses (healthcare, dental, property management, home services, retail) that want one platform with AI agents for reviews, listings, messaging and front-desk work.
Reputation and customer-experience platform whose AI 'coworkers' run review generation, listings, AI-search visibility, front desk, appointments and surveys, built mainly for multi-location brands. Pricing is not published, so you will need to ask the vendor.
Created by birdeye.com
Based on public information — not tested
Last checked: · sources linked below
- No free plan
- Prices not published
- Checked 17 Oct 2026
- Independent, not affiliated
How it works for your business
Made for: multi-location businesses, dental practices, healthcare clinics, property management companies, home services companies, restaurants
- Too few reviews and outdated listings AI agent requests reviews and optimizes listings Better visibility on Google and more calls
- Front desk overloaded with calls and scheduling AI front desk handles appointments, reminders and waitlist by voice, email and text Less phone time for staff
- No clear picture of what customers think Surveys, insights and competitor tracking Problems spotted and fixed sooner
What it does for you
Key things Birdeye is built to do
Three AI coworkers
Jay, Myna and Robin.
Agents act across voice, email and text
Review generation and monitoring on 200+ sites
Listings management and AI search optimization
Social posting across locations
Lead Generation Agent and chatbot
Who it's for
Is Birdeye right for you?
Best for
Multi-location businesses (healthcare, dental, property management, home services, retail) that want one platform with AI agents for reviews, listings, messaging and front-desk work.
Industries
Also filed under: Customer Support · Marketing Content · Scheduling and Booking · Reviews and Reputation
Pricing
Birdeye pricing
Pricing as summarised from the vendor's own pages.
Prices change. Confirm on the vendor's own pricing page before you buy.
Buy / try BirdeyeGet started
How to get started with Birdeye
- Request pricing
Fill in Birdeye's pricing form with your number of locations; their team sends a quote.
- Sign in
After the account is created you get an email with a temporary password; sign in at birdeye.com/sign-in and set your own password (Google or Facebook sign-in also works).
- Brand your account
Settings > Branding: add your logo and colors for the dashboard and for review-request emails and texts.
- Add your team
Settings > Account > Users: add users and give each a role.
What you need
- A sales call / quote with Birdeye
- Your Google Business Profile and other listings to connect
Steps summarised from Birdeye's own documentation, checked .
Easy-Start Score
How easy is it to get started?
Two points per check, from public information only. Unknown never counts as a fail. How we score
Worth knowing before you start
No prices published: you fill in a form with your number of locations to get a quote. Accounts are set up for you (users get login emails from an admin), so you cannot just sign up and start. Aimed at multi-location brands.
Compare before you choose
Alternatives to Birdeye
Similar tools, ranked by how easy they are to start with.
Cevanos
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See details →AgentErgon
AI agents for small service businesses: a Front Desk agent that answers website chat and texts and books appointments, a Follow-Up agent that re-contacts lapsed leads and no-shows, and a Review Manager that asks customers for Google reviews. Phone calls are listed as coming soon.
See details →Questions
Quick answers about Birdeye
At a glance: Birdeye: Reputation and customer-experience platform whose AI 'coworkers' run review generation, listings, AI-search visibility, front desk, appointments and surveys, built mainly for multi-location brands. Best for multi-location businesses (healthcare, dental, property management, home services, retail) that want one platform with AI agents for reviews, listings, messaging and front-desk work. It has no free plan.
Does Birdeye have a free plan?
No. Pricing as listed by the vendor: Not published; contact sales (pricing form by number of locations).
How much does Birdeye cost?
Not published; contact sales (pricing form by number of locations). Prices change, so confirm on Birdeye's own pricing page before you buy.
Who is Birdeye best for?
Multi-location businesses (healthcare, dental, property management, home services, retail) that want one platform with AI agents for reviews, listings, messaging and front-desk work.
What can Birdeye do?
Three AI coworkers: Jay, Myna and Robin. Agents act across voice, email and text. Review generation and monitoring on 200+ sites. Listings management and AI search optimization. Social posting across locations. Lead Generation Agent and chatbot. Integrations with practice-management, EHR and CRM software.
What should I know before starting with Birdeye?
No prices published: you fill in a form with your number of locations to get a quote. Accounts are set up for you (users get login emails from an admin), so you cannot just sign up and start. Aimed at multi-location brands.
What are the alternatives to Birdeye?
Similar tools in our directory include Cevanos, ClawEase, ElevenLabs Agents and Resolvly, ranked by how easy they are to start with.
How do I get started with Birdeye?
1. Request pricing. Fill in Birdeye's pricing form with your number of locations; their team sends a quote. 2. Sign in. After the account is created you get an email with a temporary password; sign in at birdeye.com/sign-in and set your own password (Google or Facebook sign-in also works). 3. Brand your account. Settings > Branding: add your logo and colors for the dashboard and for review-request emails and texts. 4. Add your team. Settings > Account > Users: add users and give each a role.
Have you tested Birdeye?
No. This page is based on public information, and we link our sources. We are independent and not affiliated with Birdeye.
Ready to try Birdeye?
Check the plans and see if it fits. Prefer to compare first? We've lined up the alternatives.
Sources
- https://birdeye.com/
- https://birdeye.com/pricing/
- https://support.birdeye.com/en/
- https://support.birdeye.com/en/collections/16211861-getting-started
- https://support.birdeye.com/en/articles/12653446-how-do-i-access-my-birdeye-account
- https://support.birdeye.com/en/articles/12653737-how-do-i-set-up-branding-within-my-birdeye-account
- https://support.birdeye.com/en/articles/12653521-how-do-i-add-new-users-to-my-birdeye-account-for-a-single-location
Last checked . See our methodology.
Birdeye is made by birdeye.com, an independent company. We are not affiliated with birdeye.com. Features, prices and availability are set by birdeye.com and can change; we check them on 17 Oct 2026. We are not responsible for how the third-party tool works. Our responsibility covers our own setup service and Care Plan as described in our terms.
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